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Utilizing a Competency-Based Model to Enhance Intercultural Training Effectiveness

Author(s): Louis Lima, Director of Training and Jennifer Rowe, Intercultural Business Development Specialist, Pricoa Relocation’s Intercultural Group

Description:

How do I explain the return on investment of intercultural training programs?
What is learned during an intercultural training program?
How are the learning outcomes of soft-skills training programs explained in a tangible way?
This paper answers these questions often posed by clients and future programme participants.

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